AVICS Support

Get help with the AVODA Institute Credit Scoring System, including account access, program enrollment, learning modules, attendance, business profiles, and AVODA Blue credit scoring.

Need assistance? AVICS support is available to help entrepreneurs, learners, facilitators, program teams, and administrators use the platform effectively.
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Account Help

Get support with login, registration, password access, profile updates, and account-related issues.

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Program Support

Get help with program enrollment, learning modules, attendance, assessments, tuition status, and progress tracking.

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Business & Credit Scoring

Get support with business profiles, Corporate P&L tools, AVODA Blue readiness, and credit scoring information.

How to Contact Support

For assistance, please contact the AVICS support team using the email below. When contacting support, include your name, phone number or email, program name, and a clear description of the issue.

Company
AVODA GROUP
Support Email
admin@avics.io
App Name
AVICS — AVODA Institute Credit Scoring System
Support Hours
Monday to Friday, 9:00 AM – 5:00 PM EAT
Email Support View Privacy Policy

What to Include in Your Support Request

  • Your full name and registered email or phone number.
  • The AVODA program or cohort you are enrolled in.
  • The device you are using, such as iPhone, iPad, Android, or web browser.
  • A short explanation of the issue you are experiencing.
  • A screenshot of the issue, where possible.
  • The date and time when the issue happened.

Common Support Areas

1. Login and Account Access

Contact support if you cannot log in, forgot your password, cannot verify your account, or need help updating your profile information.

2. Program Enrollment

Contact support if you cannot see your program, cannot enroll, your cohort is missing, or your program details appear incorrect.

3. Learning Modules and Assessments

Support can assist with missing modules, video access issues, assignment submission problems, quiz or exam access, and score-related concerns.

4. Attendance and Session Check-in

If your attendance was not recorded correctly, or you are unable to check in for a class/session, contact support with the session name, date, and program details.

5. Business Profile and Corporate P&L

Entrepreneurs can request help with business setup, documents, directors, outlets, sales records, expense records, and business performance dashboards.

6. AVODA Blue Credit Scoring

If you are participating in the AVODA Blue program, support can help you understand missing requirements, readiness indicators, profile completion, and program-related scoring issues.

Frequently Asked Questions

Do I need an AVODA program enrollment to use AVICS?

Yes. AVICS is designed for entrepreneurs and learners participating in AVODA programs or related institutional activities.

Why does AVICS request location access?

Location access may be used to support attendance verification, class check-in, and location-based program participation features.

Why does AVICS request photo or file access?

Photo and file access may be needed to upload business documents, assignment files, profile images, screenshots, or other required program records.

Does an AVODA Blue credit score guarantee funding?

No. The AVODA Blue credit score supports funding readiness assessment and investor review, but it does not automatically guarantee funding, investment, or loan approval.

How can I request account deletion?

You may request account deletion by contacting admin@avics.io. Some program, attendance, payment, business, or scoring records may need to be retained for legal, audit, contractual, or institutional reasons.